Building a Productive and Responsive Public Service

Through innovation, digital transformation, and the strengthening of institutions, we can create a public service that is more efficient, accountable, and better equipped to meet the evolving needs of citizens. Embracing modern technologies and innovative approaches will enhance service delivery, streamline processes, and improve overall performance across government institutions.

A strong focus on results and productivity is essential in ensuring that public resources are utilised effectively to achieve meaningful outcomes. By fostering a culture of excellence, responsiveness, and continuous improvement, we can build a public service that drives sustainable development and delivers greater value to the people of Kenya.

– Hon. Ahmed Abdisalan Ibrahim, CBS, Principal Secretary, State Department for National Government Coordination